Privacy Policy

Introduction

MotoMachina respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when interacting with our site.

By using this website, you agree to the practices described below.

Information We Collect

We collect only the information necessary to operate our site, fulfill orders, and improve your experience.

Information you provide

When you place an order, sign up for updates, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through our payment providers)
  • Information collected automatically

When you visit the site, we may collect:

  • IP address
  • Device and browser type
  • Pages viewed and interactions
  • Referral source
  • Shopping behavior (such as items viewed or added to cart)
  • Cookies and tracking technologies

We use cookies and similar technologies to:

  • Keep your cart and session active
  • Understand how visitors use the site
  • Improve performance and user experience
  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and offerings
  • Communicate with you about releases, products, and updates (if you opt in)
  • Support advertising and marketing, including personalized content

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers necessary to operate our business, including:

  • Shopify (ecommerce platform)
  • Payment processors
  • Shipping and fulfillment providers
  • Email and SMS platforms (such as Klaviyo)
  • Analytics and advertising partners (such as Google, Meta, and TikTok)

These providers only use your information to perform services on our behalf.

Marketing & Communications

If you choose to opt in, we may send you:

  • Email updates and release notifications
  • SMS messages related to orders, promotions, or reminders

You can unsubscribe from marketing emails or texts at any time using the links provided or by contacting us.

Message and data rates may apply for SMS.

Advertising & Analytics

We work with third-party services (such as Google, Meta, and TikTok) to:

  • Analyze site traffic and behavior
  • Measure performance
  • Show relevant advertising across platforms

These services may use cookies or similar technologies to track interactions across websites.

You can manage your advertising preferences through your browser or platform settings.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications

To make a request, contact us at the email below.

Data Security

We take reasonable measures to protect your information. Payments are processed securely through our payment providers and are not stored directly on our servers.

Data Retention

We retain information only as long as necessary to:

  • Fulfill orders
  • Meet legal and business obligations
  • Improve our services
  • International Users

MotoMachina operates in the United States. By using our site, you understand that your information may be processed and stored in the U.S.

Changes to This Policy

We may update this policy from time to time. Changes will be reflected by the updated date above.

Continued use of the site constitutes acceptance of those changes.

Contact

For questions or requests related to this policy, contact:

support@motomachina.studio